Our team

SDO is a family-run business based in Outaouais. Directed by Murielle Filiou, registered nurse and President/Chief Executive Officer, and her son, Karim Filiou, Vice President, SDO has a dynamic team of more than 180 health care professionals meeting the needs of the national capital region’s people.

Our priority is to offer a personalised service while constantly evolving our health care knowledge, such that both our clients and employees benefit. Being attentative, quality of life and flexibility are considered of prime importance for the well-being of our employees and clients. At SDO, no one is ever just a number.

Don’t hesitate to contact us with any questions relating to our services or our team; we’re here to help!



Murielle Filiou, President/Chief Executive Officer


819-561-0911, extension 201

What I love about SDO is that we make a difference in people’s lives. As far as I’m concerned, there is nothing better than that! My priority is to help others reduce their daily burdens and to ensure their well-being. My experience and my passion for the job allow me to ensure that our clients receive an exceptional quality of service.


Karim Filiou, Vice President


819-561-0911, extension 204

At SDO, I have the opportunity to leverage my passion for health care and corporate management, all in one place. I believe it is essential that we work with public healthcare providers to improve the quality of healthcare for all Canadians. My challenges are to ensure the quality of our service, our clients’ satisfaction and our employees’ well-being. Innovating is my specialty!


Karine Doyon, Administrative Assistant


819-561-0911, extension 202

My experience as a nurse practitioner, coupled with my history in SMEs, provides me with a clear understanding of the organization’s vision and how to apply it to my tasks. I am called on daily to meet with clients and am able to see how desperately people need services such as those provided by SDO. Contact us; I would be pleased to help!


Amélie Sanscartier, Request Coordinator


819-561-0911, extension 203

At SDO, I have found a way to express my dynamic personality. I adore coordinating many employees at the same time, while effecting strategic initiatives that allow us to respond to 99% of the requests that we receive!


Céline Arsenault, Evening Coordinator

As the employee to have been with SDO the longest time, I have seen the company evolve at lightning speed since the arrival of a new management team in 2007. Since then, I have been motivated to push my limits and learn new things every day.


Cassandra Dupéré, Evening Coordinator

As an Evening Coordinator at SDO, it is my responsibility to respond to clients’ needs 24 hours a day. There is nothing more satisfying than knowing that you have facilitated a person in distress receiving much-needed aid. There are not many private organizations that offer this level of service, and I count myself lucky to be a part of this company.